Frequently Asked Questions 
  1. How do I register?
    Registration is open to all KATO Members. Click on the Register Icon on the home page and read the terms and conditions of ER Safari. Provide your registration details and your account will be activated within 12 hours.  
  2. How do I make payments?
    All payments/deposits for ER Safari are to be made to KATO. KATO will then receipt and credit your ER Safari account.
  3. How long will it take for help to reach me in the event of an emergency?
    ER Safari promises that, from the time the call is made, help and support is on the way. We commit to doing everything humanly possible to get you real help real fast.ER Safari by virtue of the number and geographical spread of the partners (hospitals, service providers, etc) involved will be able to render physical assistance in a short time. The Medi-Clinic hospitals collectively provide a wide geographical spread in terms of the availability of ER Safari clients, and the network of service providers allows for transportation services in all these areas. ER Safari membership offers real help real fast because we have suitable facilities around the region and work with a national grouping of service partners.
  4. Who will assist me in the event of an emergency?
     Assistance is provided by the nearest appropriate service provider - ie you will not have to wait for an ambulance to come from a distant, central location. We will dispatch the service nearest to you/the scene of the emergency. We will also send the appropriate rescue service - one that is equipped to deal with your emergency.
  5. Will I always be taken to an AAR Clinic, in the event of an emergency?
    In all critical life-threatening situations, the patient is taken to the nearest appropriate hospital - it could be an AAR clinic, State or Independent hospital. (The likelihood of it being an AAR hospital is high, considering the geographical spread of the hospital network.)
  6. Should it happen that I am taken to a non-AAR clinic, will I be moved from that hospital while I am in critical condition, once it is discovered that i am an ER Safari member?
    ER Safari membership takes all patients to the nearest most appropriate hospital. Patients are only moved from hospitals if the hospital is not equipped to handle the specific needs of the patient. All patient transfers are performed in close liaison with the patient's attending physician.
  7. What happens if I am not an ER Safari members and I call the emergency numbers?
    ER Safari has an obligation to its members to respond to their life-threatening emergency calls as a priority.  Non-members are attended to as and when member calls have been handled
  8. What if a person is injured or ill and is unable to contact their next of kin?
    AAR will contact a member's next of kin where necessary.
AAR HEALTH SERVICES LTD
Managed by   Market Edge Ltd   Copyright© 2006-2010